Privacy Policy

At Senvito, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our services.

Personal Information

• Name, email address, and phone number
• Profile information (for service providers: skills, experience, portfolio)
• Location data (city, address for service delivery)
• Payment information (when applicable)

Usage Information

• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)
• Search queries and interaction data

2. How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send promotional communications (with your consent)
• To respond to your comments, questions, and requests
• To detect, prevent, and address technical issues and fraud

3. Information Sharing

We may share your information in the following circumstances:

• With service providers or customers to facilitate connections
• With third-party service providers who assist in our operations
• To comply with legal obligations or protect our rights
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information:

• Access: You can request a copy of your personal data
• Correction: You can ask us to correct inaccurate information
• Deletion: You can request deletion of your personal data
• Objection: You can object to certain processing of your data

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our platform.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@senvito.com

Address: Bonamoussadi, Douala, Cameroon